Manage broadband device delivery

Chat with us on GOMO app or web at least 48 hours before your delivery to reschedule.

Rescheduling requests made within 48 hours of your delivery will incur a $21.80 fee.

Chat with us on GOMO app or web at least 48 hours before your appointment to update your address.

Changes made within 48 hours of your delivery will incur a $21.80 fee.

If you’re unable to receive the delivery in person, get someone to receive it on your behalf.

Our authorised representative will call you ahead of the delivery to confirm who will receive the delivery.