If you’re unable to collect your broadband device yourself, you can get someone else to collect on your behalf.
Your proxy (the person collecting for you) will need to bring:
The subscriber’s signed Letter of Authorisation in hard copy
The subscriber’s original NRIC
The proxy’s original NRIC
For NRIC verification, you can present the original NRIC or Singpass digital ID. Photocopies and screenshots will not be accepted.
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